Legal Document

Hi77 Casino's Terms & Conditions

Please read these terms carefully before using our platform. They are designed to protect the interests of both you and us.

Last Updated: January 2026
01

General Introduction & Acceptance of Terms

Hi77 CasinoBy using Hi77 Casino's website and services, you are deemed to have fully agreed to these Terms & Conditions. This document constitutes a binding agreement between you and Hi77 Casinoas a legally binding agreement.

This Terms & Conditions provided in full so that every player in Bangladesh can easily understand. We believe transparency is the foundation of trust. That's why every rule is explained in plain language – without complex legal jargon.

Hi77 Casino Operates under an international gaming licence. By registering on our platform, you acknowledge that you are voluntarily using this service for entertainment purposes and agree to abide by all provisions of these terms.

These terms may be updated at any time. If changes are made, we will notify you at your registered email address. We recommend checking this page regularly.

02

Account Registration & Verification

Hi77 CasinoTo open an account, you must provide accurate and complete information. We reserve the right to close any account registered with false details. Each person may hold only one account – creating multiple accounts using the same device, IP address, or identity document is strictly prohibited.

As part of account verification Hi77 Casino A copy of your national ID or passport may be requested. This process is entirely secure and is carried out solely to protect your identity. Delays on large withdrawals may occur if verification has not been completed.

  • Provide your correct name, date of birth, and mobile number at the time of registration.
  • The payment method used must be registered in your own name.
  • Keep your account password confidential and do not share it with anyone.
  • If you notice any unusual activity on your account, please notify us immediately.
  • Two members of the same household may open separate accounts, but this must be disclosed to us.

Using someone else's account or allowing others to use your account is strictly prohibited. If detected, the account will be permanently closed and all balances may be forfeited.

03

Age Restrictions & Eligibility

Hi77 Casino Strictly prohibits anyone under the age of 18 from participating on the platform. By registering, you confirm that you are at least 18 years old. We reserve the right to request identity documents for age verification at any time.

If a minor accesses the platform by any means, the responsibility lies entirely with the parent or guardian. We use age verification technology in our system. If a member is found to have provided a false age, all transactions on that account will be considered void.

If there are minors in your household, use a password lock on your device. Responsible Gaming Learn more about child protection tools on this page.

04

Deposit, Withdrawal & Payment Policy

Hi77 Casino Deposits and withdrawals are supported via bKash, Nagad, and Rocket. The minimum deposit is ৳50 and the minimum withdrawal is ৳200. Withdrawal requests are typically processed within 15 minutes, though accounts under verification may take longer.

  • Withdrawals must be made using the same method used for the deposit.
  • Your payment method must be registered in your own name – withdrawals to someone else's number are not permitted.
  • Accounts found to be involved in money laundering or suspicious transactions will be suspended immediately.
  • Once a withdrawal request has been initiated, it cannot be cancelled.
  • The maximum daily withdrawal limit is determined by your account tier.
  • Wagering requirements must be met before bonus funds can be withdrawn.

If an incorrect amount is credited due to a technical error, Hi77 Casino reserves the right to reclaim that excess amount. The player will be notified in such cases.

05

Bonuses, Vouchers & Promotional Offers

Hi77 Casino's bonuses and promotional offers are subject to specific terms. Each bonus has its own wagering requirements, validity period, and maximum withdrawal limit, all of which are clearly stated on the relevant offer page.

  • The welcome bonus is available once only, on your first deposit.
  • After a bonus is credited, the wagering requirement must be completed within the specified time frame, or the bonus will be forfeited.
  • Multiple bonus offers cannot be used simultaneously unless explicitly stated otherwise.
  • Any attempt to abuse bonuses or manipulate the system will result in forfeiture of the bonus and any associated winnings.
  • Voucher Code Voucher codes have a specific validity period; expired codes will not be accepted.
  • To qualify for the referral bonus, the referred person must complete verification and make their first deposit successfully.

Accepting a bonus without reading its terms means any subsequent objections will not be entertained. If you have any questions about a bonus, contact our support team before claiming it.

06

Prohibited Activities & Anti-Fraud Policy

Hi77 Casino committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and will result in immediate account closure:

  • Using bots, automation software, or any third-party programs to play games.
  • Collusion or coordinating with other players to gain an unfair advantage.
  • Attempting to recover funds through chargebacks or payment disputes.
  • Attempting to hack, phish, or breach the platform's security.
  • Using funds from money laundering or illegal sources on the platform.
  • Deliberately exploiting technical errors or bugs for personal gain.
  • Threatening or abusive behaviour toward other players or staff.

Hi77 Casinooperates an advanced fraud detection system that monitors suspicious activity around the clock. If fraud is confirmed, relevant information may be shared with law enforcement authorities.

07

Account Closure & Suspension

You can close your account at any time by contacting our support team. It is advisable to withdraw your remaining balance before closing your account. In the case of self-exclusion, the account cannot be reactivated before the designated period has ended.

Hi77 Casinomay also close or suspend an account for the following reasons:

  • Violating the terms or participating in prohibited activities.
  • Failure to provide the required documents for verification.
  • Extended inactivity (more than 12 months).
  • For legal reasons or as directed by a regulatory authority.

Upon account closure, any valid balance (excluding bonuses) will be refunded. However, if the account is closed due to a terms violation, winnings may be forfeited.

08

Limitation of Liability

Hi77 Casino Strives to deliver the highest level of safe and reliable service; however, technical issues may occasionally cause service interruptions. In such situations, Hi77 Casino's liability is limited.

  • Hi77 Casino is not responsible for any game losses caused by internet disconnection.
  • Hi77 Casino is not directly responsible for issues arising from third-party payment gateways.
  • Hi77 Casino is not liable for any loss caused by issues with the user's own device or software.
  • In force majeure situations (natural disasters, cyberattacks), Hi77 Casino's liability is limited.

Any bets in progress at the time of a service interruption will be automatically voided and the stake will be refunded.

09

Dispute Resolution Process

If you are dissatisfied with anything, please first contact our 24/7 support team's Contact us. Most issues are resolved promptly. Providing a detailed description of the problem, along with screenshots and any relevant information, will help speed up the resolution.

If the issue is not resolved through support, a formal complaint may be submitted. Hi77 Casino All complaints will be reviewed within a maximum of 7 business days and a written response will be provided. If you are not satisfied with the final decision, you may escalate the dispute through the relevant regulatory authority.

For disputes regarding game outcomes, Hi77 Casino's server logs shall serve as the final evidence. Results from RNG-certified systems cannot be manipulated – before raising a complaint regarding this, please review our FAQ Read them here.

10

Terms Update & Amendment Policy

Hi77 Casino At any time, review this Terms & Conditions reserves the right to make changes. Advance notice will be provided via registered email or the site for any significant updates.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms. If you do not agree to the new terms, you may close your account and withdraw any available balance.

The date of the latest update is always displayed at the top of this page. Please check back regularly.

Why Hi77 Casino is Trusted

Our Commitment That Sets Us Apart

Beyond the rules, we are committed to making every player's experience safe and enjoyable.

100% Secure Transactions

Every transaction is fully secured with SSL encryption and two-factor authentication. Your financial information is never shared with any third party.

Withdrawal in 15 Minutes

For verified accounts, withdrawals to bKash, Nagad, and Rocket are processed in just 15 minutes. Fast payments are one of our standout features.

24/7 Bangla Support

Get help in Bangla any time, day or night. Our experienced support team is always ready to resolve any issue you have, quickly and efficiently.

Licensed & Regulated

Hi77 Casino operates under an international gaming license. Third-party auditors regularly verify our systems to ensure fairness.

Transparent Bonus System

The terms of every bonus are written clearly in plain language. No hidden conditions – what you see is what you get. That's the Hi77 Casino promise.

Responsible Gaming

Tools such as deposit limits, self-exclusion, and cooling-off periods are available to help you maintain healthy gaming habits.

Play by the Rules, Win Safely

Read the Hi77 Casino Terms & Conditions? Register now and enjoy a 100% bonus on your first deposit.

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